Processing Times:
Order Processing: Our team works diligently to process orders promptly. The processing time for orders is approximately 3-5 business days, excluding weekends and holidays.
Shipping and Handling: Please note that the processing time does not include shipping and handling. Once your order is processed, it will be shipped out, and the delivery time will depend on the shipping method chosen at checkout.
Exceptions:
Defective or Incorrect Items: In the rare event that you receive a defective or incorrect item, please contact our customer support within 7 days of receiving your order. We will work to resolve the issue promptly.
Damaged Items during Shipping: If your order arrives damaged during shipping, please contact us immediately with photographic evidence of the damage. We will assess the situation and provide a suitable resolution.
Contact Information:
For any questions or concerns regarding your order, please contact our customer support team at [adamo.essentials@gmail.com].
